Terms of Service

1. The Service

AdTrendLab is a research tool for ecommerce teams. It shows information about online stores and their advertising: store details, estimated traffic, products, apps, and ads published in public ad libraries. Public pages of the site can be browsed without an account; the app requires an account and a paid plan.

2. Accounts

• You must be at least 18 and give accurate details. Keep your password private; you are responsible for activity under your account.
• A workspace belongs to the person who created it (the owner). Owners and admins can invite members up to the seats of the plan and remove them.
• Tell us at once at hello@adtrendlab.com if you believe your account was accessed without permission.

3. Free trial, plans and billing

• Each workspace can start one free trial. A trial needs a payment card; it lasts 7 days and then becomes a paid subscription to the plan you chose unless you cancel before it ends. Cancelling during the trial costs nothing.
• Subscriptions are billed in advance, monthly or yearly, and renew automatically until cancelled. Prices and what each plan includes are shown on our pricing section and at checkout; taxes may be added where required.
• Payments are processed by Stripe. Your card may be charged in your local currency at the exchange rate shown at checkout.
• You can cancel or change plan at any time in Settings → Billing → Manage billing. Cancellation takes effect at the end of the period already paid; the app stays available until then.
• Plans have usage allowances (for example store dossiers per week, tracked brands, ad results per month, AI connector and API calls). When an allowance is used up the feature pauses until it resets or you upgrade.
• We may change prices or plans for future billing periods. We will tell you by email at least 14 days before a price change applies to you.

Refunds are covered by our Refund Policy.

4. Acceptable use

You may use the Service and the information it shows for your own business research. You may not:

• resell, sublicense or redistribute the Service or substantial parts of its data, or build a competing product or dataset from it;
• scrape, crawl or bulk-download the Service other than through the API within your plan, or share accounts, keys or API tokens to get around seat or usage limits;
• attempt to break, overload or bypass the security, rate limits or paywall of the Service;
• use the Service to harass anyone, to infringe intellectual-property rights, or for anything unlawful.

We may suspend or close accounts that break these rules, after notice where reasonable.

5. Data sources and accuracy

Store and advertising information comes from third parties and public sources, including the Meta Ad Library, SimilarWeb traffic estimates, and stores’ public storefront data; some labels (such as an ad’s hook or angle) are produced by AI models. Figures are estimates, shown with their source and period where available, and can be incomplete, delayed or wrong. They are provided for research only and are not financial, legal or investment advice. AdTrendLab is not affiliated with, endorsed by or sponsored by Meta, Shopify or SimilarWeb; their names are their trademarks.

6. Your content

Saved items, folders, tracked brands and notes in your workspace remain yours. You allow us to store and process them only to run the Service for you. Our Privacy Policy explains how we handle personal data.

7. Our rights

The Service, its software, design and compilations of data are ours or our licensors’ and are protected by law. These terms give you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active.

8. Availability and changes

We work to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may add, change or remove features; if we remove a core feature of your paid plan we will tell you in advance, and you may cancel.

9. Disclaimer and liability

To the extent the law allows, the Service is provided “as is” without warranties of any kind, and we are not liable for indirect or consequential losses, lost profits, or decisions you make based on the information shown. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

10. Ending the agreement

You can stop using the Service and cancel at any time. We may end or suspend access for a serious or repeated breach of these terms, or if required by law. On closure we delete workspace data as described in the Privacy Policy.

11. Changes to these terms

We may update these terms. For material changes we will notify account owners by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have jurisdiction, unless the law of your country of residence gives you the right to bring a claim locally.

13. Contact

Questions about these terms: hello@adtrendlab.com.